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Las Vegas Valley Water District

How to Read Your Bill

Click on one of the outlined areas below or select a topic to get details about your bill. If you have questions or need more information, call Customer Services at (702) 870-4194. See the How to Read Your Meter page if you need to check your meter settings.

Las Vegas Valley Water District water bill charges and fees charges and fees charges and fees customer information customer message watering group account summary about your service usage chart charges and fees return payment form

  1. Customer Information

    Customer Information

    Find your customer account number and billing date in this area. Also find the date when the bill was generated and the due date when your payment must be received at our office to avoid a late charge.

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  2. Customer Messages

    Customer Messages

    This area explains deadlines, late charges and other information regarding your account.

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  3. Account Summary

    Account Summary

    This summary of activities posted to your account includes previous balance, payments received, current charges, bill corrections and adjustments and the amount now due.

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  4. Watering Group

    Watering Group

    Nearly all properties have an assigned watering group; your watering group and mandatory watering schedule appears here.

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  5. About Your Service

    Your service address and specific information regarding your meter size, current and previous read dates, and water usage are shown here. How to Read Your Meter

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    About Your Service

  6. Service Charge

    Service Charge

    All customers are billed this charge, based on meter size, for the direct costs of meter reading, meter maintenance and billing.

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  7. Tier Billing

    Tier Billing

    The rate structure is designed to encourage conservation: The more water you use, the higher the cost of water. Your rate tiers are based on meter size.

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  8. SNWA Commodity Charge

    SNWA Commodity Charge

    This is a Southern Nevada Water Authority (SNWA) charge per 1,000 gallons of water. The funds are used to improve water quality and enhance the reliability of the water system.

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  9. SNWA Reliability Surcharge

    SNWA Reliability Surcharge

    Customers have varying levels of critical need for water and should pay accordingly. The surcharge, which is applied against the total water bill with a few line-item exceptions, is 0.25 percent for residential customers and 2.5 percent for others.

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  10. Usage Chart

    Usage Chart

    Review your average daily water use over a 12-month period to pinpoint usage trends.

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  11. Return Payment Form

    Your return payment form is at the bottom of your bill..

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    Return Payment Form