Special Needs Customers
Hearing and speech-impaired customers
may contact us using a technical device
for the deaf (TDD).
At the Las Vegas Valley Water District, we try to be sensitive to the issues that affect our customers. To serve our community and our customers better, we offer the following services for customers with special needs.
Medical Needs
If you or a member of your household has a critical medical condition that might be irritated by an interruption in your water service, please call us at (702) 870-4194.
We'll add health-related conditions to your customer record so we'll be able to notify you in case your service does require interruption.
Hearing or Speech-Impaired Customers
Customers with a technical device for the deaf (TDD) may call (702) 258-3903 to communicate directly with our Customer Services staff.
Customer Service Representatives are available from 7 a.m. to 6 p.m. Pacific Time Monday through Thursday.