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You are in Customer Services > Stop Service. Topics include:

| Commercial Form | Residential Form |


How to turn off your service
Forms
Residential Form
Commercial Form (PDF)
Phone & Hours
Call: (702) 870-4194
Fax: (702) 258-7165
Hours: Mon.-Fri. 8 a.m. to 5 p.m.
Main Office
1001 S. Valley View Blvd.
Las Vegas, NV 89153
Find our office

Stop Service

To stop water service for a business, fill out and submit via fax (702) 258-7165 or mail the commercial stop service form. Please allow 48 hours (excluding weekends and holidays) to process your stop service request. Commercial stop requests cannot be processed over the phone.

To stop residential water service, fill out and submit the Residential Stop Service Form.

Deposits and refunds

The Water District will generate a closing bill and mail it to you within 10 working days after disconnection. If a deposit was paid on the account, we'll apply it to the closing bill. If the deposit is more than your final bill, we'll send you a refund check.

 

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