What
is the penalty for water waste?
Water waste could result in a water-waste
fee on your bill and/or termination of service. Water-waste
fees vary and are based on meter size and violation history for
the preceding 18 months. Higher fees apply in the event of drought.
How
is a water waste violation issued?
A water-waste investigator conducts a field investigation. The investigator
captures video footage of the violation to protect your rights.
You may request a copy of this video.
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Can
I appeal a water-waste fee?
Yes. You must submit your request for appeal in writing within 14
days of the date shown on your notice of violation. You may mail
or fax the request for appeal. A hearing date will be scheduled,
and you will be notified.
The hearing officer will be an attorney from the
Clark County District Attorney's office. A decision will be rendered
within 10 days of your appeal hearing.
| Fax: |
(702) 822-8350 |
| Mail: |
Las Vegas Valley Water District
Water Waste Mail Stop 680
1001 S. Valley View Blvd.
Las Vegas, NV 89153 |
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What
if I need more time to correct the violation?
The Water District is interested in working with customers to identify
permanent solutions to water waste. You must request and submit
an application for a Water Waste Abatement Arrangement by calling
(702) 822-8571. You must pay all fees assessed prior to
the arrangement approval.
Do I
have an option other than paying the fee?
Not unless you appeal your fee and receive a decision in your favor.
Otherwise, the fee must be paid with your water bill. A first-time
fee may be rebated if you attend an approved water-efficiency class.
What
happens after the fee is assessed?
A water-waste investigator will conduct a follow-up investigation.
If you have not corrected the water-waste violation, additional
fees may be assessed.
How
can I learn more about water conservation?
The Las Vegas Valley Water District is a member of the Southern
Nevada Water Authority, a regional agency that offers incentive
programs and tips on water conservation. Visit snwa.com
for details.
Who
do I call if I have questions?
Call the Water Waste Investigation Line at 822-8571 weekdays
between 8 a.m. and 5 p.m.
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